Frequently asked questions
about digital exams & assessmentQ

assessmentQ is a software platform designed for creating and delivering secure digital exams. Developed by Televic Education, it’s used globally to host over 15 million exams each year for organizations that need a reliable, fraud-proof, and scalable solution.

assessmentQ is used by a variety of organizations, including corporations, government bodies, and certifying authorities. It’s a great fit for anyone who needs to manage and deliver secure, large-scale digital assessments. 

Yes, digital exams are highly secure. They use technology like remote proctoring with identity verification to prevent cheating. Other security measures include randomized questions, time limits, and the use of a secure, locked-down browser to prevent access to other applications or websites during the exam.

assessmentQ is fully responsive and can be accessed on tablets and smartphones. However, for a better test-taking experience and due to exam security requirements like lockdown browsers, we recommend using a desktop or laptop computer for high-stakes exams.

No, assessmentQ is a web-based platform that you can access from your browser. There’s no need to download or install any extra software. Just make sure your system meets the basic requirements.

Yes, you can import your existing questions into assessmentQ in a number of ways. This makes it easy to transition your content from other systems or formats.

Switching from paper to digital is less difficult than you might think. assessmentQ provides resources, like a helpful checklist, to guide you through the transition and ensure you’re ready to make the switch smoothly.

Organizing a digital exam can seem challenging, but it offers many advantages and can save a lot of time. assessmentQ offers a 10-step plan to help you organize a digital exam without the hassle.

assessmentQ offers detailed, actionable reports for every test, candidate, and group. This data helps you analyse results and identify trends. You can also create custom reports for more specific insights.

The setup time for assessmentQ can vary depending on your specific needs and the complexity of your exams. Our team can help you get up and running quickly, providing training and support to ensure a smooth and efficient implementation. We work with you to define a timeline that meets your goals.

Yes, we provide comprehensive training sessions for new users and administrators. Our training covers everything from basic navigation to advanced features, ensuring your team feels confident and prepared to use the platform effectively. We offer both online and on-site training options.

assessmentQ is a SaaS (Software as a Service) platform with an annual subscription. Your subscription fee covers hosting, software updates, security, and customer support. Based on your specific needs and usage, you can choose from three plans: Essential, Standard, and Pro.

A session is defined as one user taking one test or exam. The cost of your license is primarily based on the number of sessions you use annually.

There is no limit to the number of users who can have access to the assessmentQ backoffice. The main factor determining the license price is the number of sessions per year.

Yes, you can schedule a personalized demo with our team to see how the platform works, explore its features, and get answers to your questions before making a commitment.

No, customer support is included in all of our subscription plans. Our goal is to provide you with the best possible service so you can use assessmentQ with confidence and success.

assessmentQ offers 32 different question types, including a mix of open and closed questions. This variety allows you to create engaging and comprehensive assessments.

Yes, the assessmentQ platform also offers an integrated proctoring solution. This feature helps you ensure the security and integrity of your remote digital exams.

To help test takers, assessmentQ includes built-in tools like a calculator, a dictionary, and a digital highlighter. It also offers a text-to-speech feature to improve accessibility.

A lockdown browser is a secure browser used during online exams. It prevents test takers from accessing other applications, websites, or files on their computer. This feature is crucial for maintaining the integrity and security of high-stakes exams by ensuring candidates cannot access unauthorized resources.

Yes. In assessmentQ, you can create multiple variants of an exam to reduce the risk of cheating. There are two main options: exams based on ‘scenarios’ (blueprints), and ‘on-the-fly’ assignments. Both methods help you deliver equivalent exams in terms of difficulty and scope while making it harder for test takers to share answers.

If you’ve forgotten your password, just click the “forgot your password?” link on the assessmentQ login page. Follow the prompts to reset it.

You can contact our support team by sending an email to support@televic-education.com.

assessmentQ is a browser-based platform, so the system requirements are minimal. You’ll need a modern web browser (like Chrome, Firefox, or Safari) and a stable internet connection. Specific requirements for running secure exams (like lockdown browsers) can be found in our documentation.

Yes, assessmentQ is designed to integrate with your existing systems. It can connect with HR and LMS (Learning Management System) platforms through an API (Application Programming Interface), LTI (Learning Tools Interoperability), or SSO (Single Sign-On).

Yes, assessmentQ comes with an extensive list of API calls, which allows for smooth integration with other platforms and systems.

Yes, assessmentQ is GDPR compliant. All data is handled and stored in accordance with these strict privacy and security requirements.

Yes, you can request new features through the assessmentQ idea portal. You can also vote for other users’ ideas. Our Product Management team regularly reviews all suggestions and considers them for future developments.

We release new updates for assessmentQ every two to three months. This ensures we are continuously improving the platform and providing you with the latest features and security enhancements.