A row of European Union flags on silver flagpoles flying in the wind in front of the glass-panelled façade of the Berlaymont building, the headquarters of the European Commission in Brussels.
Client story

EU institutions organize interpreting tests digitally with assessmentQ

The EU institutions employ thousands of interpreters to manage their multilingual conferences. Until recently, freelancers took their exams physically, in Brussels. Until the coronavirus got in the way. With the dedicated interpreting module in assessmentQ, Europe now organizes these large-scale exams digitally!

EU project as a catalyst

“Admittedly: until recently, a module for online interpreting exams was not at the top of the priority list,” says sales director Dirk Verbeke. “But the need for digital interpreting exams quickly surfaced when the corona crisis broke out. When big bodies like the European Union come knocking on the door, it’s logical to start looking for a solution. This project was an important catalyst for the development of our interpreting module.”

The only real solution

“In this project, we work together with the European Commission, the European Parliament and the European Court of Justice,” explains Dirk. “They need thousands of interpreters for over 20 languages so that all those present can follow their official meetings in the best possible way. All interpreters have to take exams and this used to be done entirely physically in Brussels. Until the coronavirus made that practically impossible.”

“Europe therefore started feverishly looking for a digital solution. Microsoft Teams and Zoom passed the revue: excellent tools for digital collaboration, but not for exams. Televic was the only party that could really help the European authorities with their question, and in the end the interpreting module in assessmentQ turned out to be the best solution.”

A silhouetted interpreter sits in a glass-panelled booth with a microphone, overlooking a blurred conference room where participants are seated around tables. The setting suggests a simultaneous interpretation booth at a formal meeting or international conference.

Secure and fraud-proof

Privacy and digital security are obviously crucial when organizing digital exams, especially for an organisation like the European Union. Dirk: “We fully comply with the EU’s strict requirements. We guarantee for example that the data are stored safely and anonymously and remain within Europe.”

A pilot project with some four hundred participants already went off without a hitch. “We will therefore expand our cooperation in the coming years. Capacity – more exams and participants – is the biggest focus, but online supervision – or proctoring – is also an important issue. We already have AI applications against cheating that will only improve. Fraud in digital exams will thus become practically impossible,” Dirk concludes.

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